From the contributor app
Open Profile → Account settings → Delete my account, review the explanation and confirm your request. It is submitted directly to EYEWIT; you do not need to write a second support message or send a separate email. You can request deletion even if you decline updated terms.
What is deleted and what may remain
The request covers your account and associated personal data, including profile information, media uploads, messages, preferences and device notification details. It is not a temporary account suspension. We assess any records that must legally be retained, such as applicable financial or dispute records, and explain the reason and retention period. Information retained for a legal obligation is restricted to that purpose.
We also review related provider records and Apple sign-in authorization where applicable. Previously granted lawful media rights, if any, require separate consideration; we will explain any exception. Your personal copies in your device library are not deleted by EYEWIT.
Timing and confirmation
Requests are handled by the EYEWIT team within 30 days, unless an applicable legal exception requires more time. We will explain any extension and confirm completion using your account email. New contributor uploads are blocked after an authenticated in-app request while it is handled. Submitting this form does not itself delete the account: ownership must first be verified.
No password, identity document, bank details or payment is needed to submit a request. If you cannot access the account email, contact contact@eyewit.media so we can arrange proportionate verification.
Request deletion online
You can use this form without reinstalling the app. Enter the email associated with your EYEWIT account, including your Apple relay address if you used Hide My Email. We will verify ownership before deleting anything.