Put safety first
Do not enter dangerous areas, trespass, provoke an incident or obstruct emergency responders for a story. You can decline or skip a request. Never make a purchase opportunity more important than someone’s safety.
Submit content you can stand behind
Submit only media you have the right to share and license. Be clear about time, place, editing and uncertainty. Do not disguise AI-generated, staged, recycled or manipulated material as an authentic eyewitness event. Do not copy another contributor’s work.
Respect people and the law
We prohibit child sexual abuse material, sexual exploitation, non-consensual intimate imagery, threats, incitement, targeted harassment, hate that attacks protected groups, doxxing and unlawful content. Do not expose private contact details or confidential information without a lawful basis.
Distressing newsworthy events still require editorial context and review. Prolonged, detailed graphic or sadistic violence is prohibited, including in news footage intended only for approved professional Newsrooms. EYEWIT Control must reject such submissions; non-explicit reporting remains subject to editorial review. Graphic material must not be submitted to glorify violence or shock gratuitously. Respect victims, children and vulnerable people.
Keep communication professional
No spam, impersonation, abuse, scams, attempts to bypass moderation or arrangements designed to evade the platform. Do not share personal contact details to move buyer negotiations off-platform. Respect a contributor’s buyer-message preference.
Report concerns and appeal
Use in-app EYEWIT Support or contact@eyewit.media to report media, messages or abusive behavior. Give the relevant reference and a short explanation. Authorized staff can investigate, remove material and restrict accounts. If your media is rejected, you can appeal from My Media during the displayed appeal period. An appeal pauses the scheduled deletion of the rejected original.
These guidelines form part of the Terms of UseCommercial terms.